is not responsible for the collection or refund of any extra fees for customs or payment processes. The delivery guide does not apply to certain selected remote locations as well.Order processing time usually takes 3-5 business days. The shipping time mentioned in the guide does not include the processing time of the order.Because this is an international parcel, once the parcel is processed by the logistics company, it cannot be returned. If more than 24 hours, we will not be able to cancel for you. If you suddenly don't like your bag after place an order, please email us within 12 hours to cancel your order.The Estimated shipping time is general guide and doesn't apply to the certain remote areas.

Customers will be notified about the shipping staus via Email after the package shipped out.The below shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control. Kindly note that the shipping guide below is for reference only.

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